Umbrella Help

Benefits of Buying from Ella Umbrella
  1. Easy Exchange/Return Policy
  2. Gift Receipt Option
  3. Low Price Guarantee
  4. Huge Selection
  5. Avoid Crowds
  6. Save Time
  7. Save Gas
  8. Secure Online Shopping
  9. Gifts are Guaranteed to arrive
    in Perfect Condition
Frequently Asked Questions
  1. Do you ship internationally?
  2. When will my product arrive?
  3. What if the item is damaged or not as described?
  4. How much is shipping?
  5. How do I return or exchange my purchase?
  6. Is ordering secure?
  7. What happens if I'm not home when the package arrives?
  8. Can I ship directly to a gift recipient?
  9. How can I track my gift shipment?

Benefits of Shopping at Ella Umbrella

  1. Easy Exchange/Return Policy

    If a product does not meet you expectations, simply return it to us within 30 days for a full refund. Please see our Return Policy for all qualifying details.
  2. Gift Receipt Option

    A gift receipts makes it easy for recipients to return their items, while not displaying any prices. Just check the box for a gift receipt on the checkout page and we will include it with the package.
  3. Low Price Guarantee

    For added peace of mind, we offer a Low Price Guarantee. Ella Umbrella will match identical, new products from authorized retailers. Please read our Low Price Guarantee Policy for details.
  4. Huge Selection of Unique Gifts

    Ella Umbrella offers one of the Internet's largest selections of rain umbrellas. We offer over 100 of the newest and classic products from top umbrella companies such as Totes, Samsonite, London Fog, Marimekko, MoMA, and Fulton, just to name a few.
  5. Avoid Crowds

    Our store is open 24 hours a day, 7 days a week, so you can shop when it's convenient for you. There's no need to battle crowds during traditional store hours just to get to a retailer and find what you're shopping for not in stock. Browse through out many items and categories without leaving your home or office!
  6. Save Time

    Time is very precious these days as we never seem to have enough. Our site allows you to easily navigate and utilize our search tool to quickly find exactly what you're shopping for.
  7. Save Gas

    With the rising cost of fuel prices, we offer affordable shipping prices that save you time and money so you don't need to travel to the brick and mortar stores.
  8. Secure Online Shopping

    EllaUmbrella.com is hosted by Yahoo!. Yahoo! implements many security measures to ensure your information is protected and 100% secure when ordering with us. Read more about our secure shopping information.
  9. Gifts are Guaranteed to arrive in Perfect Condition

    We offer either a replacement or refund should the small chance that your product arrives damaged or is defective.

Frequently Asked Questions

  1. Do you ship internationally?

    Sorry, at this time we only ship to customers in the United States.

  2. When will my product arrive?

    We try to ship all orders within one business day.

    Transit time can add one to seven days depending on your distance from Minnesota. In most cases, you can expect to receive your order in less than a week. Please check our Shipping Information page for delivery times to your location.

    While we carry a large inventory, there are occasions when an item is out of stock and it must be back ordered from the manufacturer. If that does occur, we will notify you by email within one business day and allow you to cancel or change your order.

  3. What if the item is damaged or not as described?

    This rarely occurs as all shipments are carefully boxed for protection. However, all shipments are insured just in case. Should an item arrive damaged or defective, contact us immediately for replacement instructions.

  4. How much is shipping?

    Standard Ground shipping is free for orders $45+ and only $6.95 for orders under $45.

    Expedited shipping methods (Next Day, 2-Day, etc) are based on the weight of your order. At checkout, the weight will be used to calculate the shipping and handling charge. Please see the Shipping Information page for more details. You can also simply add the desired items to your cart, enter your shipping destination and use the shipping calculator at checkout to show you the shipping cost.

  5. How do I return or exchange my purchase?

    First review our Return Policy and then simply ship items back to:

    Ella Umbrella
    ATTN: Returns/Exchanges
    905 Decatur Ave N
    Golden Valley, MN 55427

  6. Is ordering secure?

    EllaUmbrella.com is hosted by Yahoo!. Yahoo! implements many security measures to ensure your information is protected and 100% secure when ordering with us. Read more about our secure shopping information.

  7. What happens if I'm not home when the package arrives?

    The carrier will follow their best practices if no one is at home at time of delivery. The delivery person may choose to leave the package at your door or with a neighbor. A notice of missed delivery will be left if the carrier would like you to contact them to reschedule the delivery.

  8. Can I ship directly to the gift recipient?

    Yes, our checkout page makes it easy to enter in a separate billing and shipping name and address.

  9. How can I track my gift shipment?

    After submitting an order, a confirmation email will be sent to you with the corresponding shipment tracking information. Shipments are sent via UPS or through the United States Postal Service (USPS). Depending on the shipping service you select, live tracking information may or may not be available.


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At Ella Umbrella we don't want wet weather to put a damper on your day! With our rain umbrellas an unexpected rain shower doesn't need to be an unpleasant event. Ella Umbrella is the largest rain umbrella specialty store in the US with over 250 rain umbrellas from top companies such as Fulton, Happysweeds, Blunt, Gustbuster, London Fog and Totes. In addition to the best brands, we are constantly working to provide you the best selection in a variety of styles including bubble umbrellas, stick, collapsible, golf, mini and UV umbrellas. Our expansive collection of top-quality rain umbrellas is sure to deliver you safe and dry to your destination. With over 20,000 happy customers we're sure we can provide you a rain umbrella that will last a long time and protect you from the next rain shower.